Terms of Use of Setindiabiz.com (website) & Services of Setindiabiz
Setindiabiz Private Limited ("Setindiabiz", "we", "us", "our") operates a technology-enabled business services platform using a hybrid service delivery model. We deliver the majority of our services directly through our in-house team of experienced staff, ensuring the highest quality standards. Where law or regulation requires a licensed professional to act, such as Chartered Accountants (CAs), Company Secretaries (CS), Cost and Management Accountants (CMAs), or Advocates, we engage an independent licensed professional from our panel on your behalf for those specific regulated services. These independent professionals are not our employees, representatives, or agents; they act in their individual professional capacity and are solely responsible for their professional services.
These Terms of Use govern your access to and use of our website and services. We provide a range of services, including incorporation, licensing, compliance, accounting, tax, intellectual property, regulatory, and allied services. It is essential to carefully read and understand these terms and conditions before using our website or availing our services. You agree to be bound by these terms and conditions by using our website or services. If you disagree with these terms, please refrain from using our website or services.
At Setindiabiz Private Limited, we value transparency and clarity in all our engagements. If you have any questions or concerns about our services, please do not hesitate to contact us at help@setindiabiz.com. We are always available to answer your questions and provide further information.
1. IN-HOUSE SERVICE DELIVERY VS. REGULATED SERVICES
- In-house Service Delivery: Setindiabiz delivers the majority of its services directly through its in-house team, encompassing a broad range of critical business functions. These services include business incorporation, regulatory compliance and licensing advisory, statutory compliance management, accounting, bookkeeping, and tax planning. Furthermore, the team provides expertise in intellectual property advisory services and filing coordination, general business consulting, documentation preparation, coordination with government departments, and overall project management and administrative support, ensuring that all services meet applicable legal standards and Setindiabiz's high-quality benchmarks.
- When We Engage Independent Licensed Professionals: For specific services that require a licensed professional by law or regulation to provide, attest, certify, or represent, we engage independent licensed professionals, such as:
- Chartered Accountants (CAs): For audit services, financial certifications, and statutory attestations, requiring professional certification for and on behalf of our client
- Company Secretaries (CSs): For compliance certifications and regulatory attestations for and on behalf of our client
- Cost and Management Accountants (CMAs): For cost audits and management accounting certifications for and on behalf of our client
- Advocates/Law Firms: For legal advice, legal representation in litigation, and regulatory defence, including representation for and on behalf of our client before the concerned authorities.
- Setindiabiz cannot perform these regulated services and must be performed by appropriately licensed professionals. When you require such services, Setindiabiz coordinates the engagement and ensures the independent professional provides the necessary regulated service.
- Quality Assurance: Our hybrid model allows Setindiabiz to maintain quality control and consistency across our in-house services while ensuring that appropriately qualified and licensed professionals deliver regulated services in compliance with professional standards and regulations.
2. SETINDIABIZ IS A TECHNOLOGY-ENABLED SERVICE PLATFORM
- Setindiabiz is India's leading technology-enabled platform that connects businesses in India and from overseas with independent experts who specialise in various domains, including Legal, Tax, Compliance, Environmental, Sustainability, Audit, and Product Certifications.
- In-House Service Delivery: Setindiabiz delivers the majority of our services in-house through our own team and support staff. We manage client relationships, provide an online interface for support and updates at https://support.setindiabiz.com/portal/en/home, and assist with documentation and filing support.
- Regulated Services & Independent Professionals: Where applicable law or regulation requires a licensed professional to perform specific services such as attestations, certifications, audits, legal advice, legal representation, or other regulated functions, we engage an independent licensed professional from our panel on your behalf. These professionals act independently in their individual capacity and are not bound by Setindiabiz or vice versa. For litigation management, Setindiabiz coordinates and supervises the process administratively; legal advice and representation are provided by external Advocates or Law Firms engaged on your behalf.
- No Solicitation Advertising: These independent professionals are not advertised by us for solicitation purposes. We do not publicly publish their identities or credentials. Client information remains private until you communicate directly with a chosen professional or through us.
- Hybrid Service Delivery Model: Setindiabiz operates on a hybrid service delivery model combining in-house expertise with independent professional engagement where legally required. For the majority of our services, including incorporation, licensing, compliance, accounting, and tax, our in-house team of experienced professionals delivers high-quality services to ensure the highest standards. However, for services that require a licensed professional by law or regulation (such as attestations, certifications, audits, legal advice, legal representation, or other regulated functions), Setindiabiz engages independent licensed professionals from our panel on your behalf. Setindiabiz collects bundled payments from clients based on agreed-upon milestones and reimburses independent experts at rates agreed upon between Setindiabiz and such experts. This hybrid approach allows us to maintain quality control over non-regulated services while ensuring professional compliance for regulated services.
- Expert Panel: If you're interested in becoming an empanelled service provider or expert consultant with Setindiabiz, you can submit your application online at https://www.setindiabiz.com/partner
3. NATURE OF SERVICES & PROFESSIONAL INDEPENDENCE
- Setindiabiz In-House Service Delivery: Setindiabiz's in-house team directly provides the majority of business services, including incorporation, licensing, compliance, accounting, tax, and IP services. Our in-house professionals deliver these services in accordance with Setindiabiz's quality standards and responsibilities.
- Regulated Services Require Licensed Professionals: Certain services, including attestations, certifications, audits, legal advice, and legal representation, are regulated by Indian law and can be provided only by licensed professionals (CAs, CSs, CMAs, Advocates). For these regulated services, Setindiabiz engages independent licensed professional(s) from our panel on your behalf.
- Professional Independence for Regulated Services: When an independent licensed professional is engaged for a regulated service, that professional acts independently in their individual professional capacity. They are not our employees, representatives, or agents. They provide the regulated service in accordance with their professional obligations, ethics codes, and regulatory requirements applicable to their profession.
- Setindiabiz is not a Law Firm, Audit Firm, or Professional Practice: Setindiabiz is a technology-enabled service platform. We are not a law firm, a CA firm, a CS firm, a CMA firm, or any other regulated professional practice. For in-house services (which do not require professional licensing), Setindiabiz is responsible for service delivery. For regulated services, the independent licensed professional is responsible for professional delivery and compliance.
- Administrative Coordination: For litigation management, Setindiabiz coordinates and supervises the administrative aspects. Legal advice and representation are provided exclusively by external Advocates or Law Firms engaged for you.
- No Solicitation Through Our Platform: These independent professionals are not advertised by us for solicitation purposes. We do not publicly publish their identities or credentials. Client information remains private until you communicate directly with a chosen professional.
- Online Platform & Communication Facilitator: Our online presence facilitates communication between your business needs and our service providers (both in-house and independent professionals). We facilitate connections but do not involve ourselves in the agreements between independent professionals and clients or in the technical delivery of their regulated professional services.
- No Responsibility for Third-Party Professionals: Setindiabiz takes no position and offers no opinion regarding the professional standing or capability of any independent professional. We do not guarantee or warrant the legal ability, competence, quality of service, or professional standing of any independent expert or professional firm engaged through this platform.
- No Professional Advice for General Information: Information and documents available on www.setindiabiz.com or related domains are for general awareness only and should not be considered professional advice of any kind. You are advised to consult appropriate professionals if you require specialised guidance. This is particularly important for regulated services where only a licensed professional can provide binding professional advice.
4. ELIGIBILITY, ACCOUNTS & LAWFUL USE
- Age & Legal Competence: You must be 18 years or older and legally competent to enter into binding agreements to use our services. To use any documents, information, forms, or resources available on our website or related domains, you must confirm that you meet these requirements.
- Account Information: If you choose to register or create an account, you must provide accurate, complete, and current information about yourself. Each registration is for one person only unless the registration page explicitly permits otherwise. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account. You are not permitted to allow anyone else to use your account or registered sections under your name.
- Lawful Use: You agree to use our platform lawfully and in compliance with all applicable laws and regulations. You shall not use the service for any unlawful purpose or in any way that violates these Terms or infringes upon the rights of others. Specifically, you agree not to:
- Use foul, inappropriate, racist, hateful, or offensive language or content
- Promote, provide instructions for, or engage in illegal activities
- Defame any person or group
- Violate intellectual property rights, including copyright, trademark, patent, or trade secret infringement.
- Display harassing, abusive, threatening, harmful, vulgar, obscene, or torturous material
- Interfere with or disrupt our service, servers, or networks
- Transmit spam, chain letters, or unsolicited mass communications
- Compromise the security of our platform or attempt unauthorised access
- Use automated tools, robots, spiders, or scraping technology without permission
- Violate internet standards or regulations
5. YOUR AUTHORISATIONS TO SETINDIABIZ
- By engaging our services, you authorise Setindiabiz to:
- Engage Independent Professionals: Select and engage independent licensed professionals, where required by law or regulation (e.g., CAs, CSs, CMAs, Advocates) and other third-party vendors on your behalf to perform regulated services and professional tasks.
- Collect Bundled Service Fees: Collect a bundled service fee that comprises our service fee plus any included partner/third-party vendors or professional fees, as agreed and disclosed to you.
- Disburse Professional Fees: Disburse fees and compensation to such independent professionals or partner/third-party vendors from the amounts collected from you or as otherwise agreed.
- Make Statutory Payments: Make statutory payments on your behalf, including payments to the Registrar of Companies (MCA), GST departments, Income-tax authorities, Professional Tax authorities, Provident Fund (PF), and Employee State Insurance Corporation (ESIC) from advances you provide or to be reimbursed by you.
- Authorisation Documentation: For companies and Limited Liability Partnerships, a Board Resolution is required. For non-corporate entities and individuals, a signed Consent or Declaration is required. Your authorisation continues until revoked in writing by you. Please ensure appropriate internal approvals (Board meetings, partner consents, etc.) are obtained before engaging our services.
6. FEES, TAXES & REIMBURSEMENTS
- Pricing & Third-Party Fees: Our quoted prices may exclude government fees, regulatory filing fees, or third-party charges unless explicitly stated otherwise. Government and portal fees are payable by you at actuals. Any out-of-pocket expenses incurred by independent professionals on your behalf are reimbursable by you.
- Payment Gateway & Processing Charges: Payment gateway charges, if non-refundable, may be netted from refunds or adjustments where applicable under our Refund and Cancellation Policies.
- Transparent Billing: All fees, taxes, and charges will be clearly communicated to you before service commencement, and any changes in the statutory fee after commencement of the work shall be promptly informed to you, and based on your approval, we will proceed with the assigned work. Any change in the scope of work will lead to changes in the fee structure. We strive to provide transparent billing and will itemise all costs associated with your engagement.
7. MILESTONES & TIMELINES
- Regulatory Dependencies: Timelines for service delivery depend on factors such as regulatory approvals, government processing times, and the completeness and accuracy of the information you provide. Estimated timelines provided by Setindiabiz are best-effort estimates and are not guaranteed. Delays caused by regulatory bodies, government departments, or delays in providing information and documents by the client are beyond our control and will prolong the timelines for completion of work.
- Best-Effort Commitment: We commit to pursuing your matter diligently and keeping you informed of progress. However, we cannot guarantee specific completion dates where regulatory approvals or third-party decisions are involved.
8. CANCELLATIONS & REFUNDS
- Please refer to our separate Cancellation Policy and Refund Policy available at https://www.setindiabiz.com/cancelation-refund-policy. These policies are incorporated by reference into these Terms of Use. Any cancellations or refund requests must comply with the terms outlined in those policies.
9. CONFIDENTIALITY, PRIVACY & DATA PROTECTION
- Your Information: We understand the importance of maintaining confidentiality regarding user information. We protect your information in accordance with our Privacy Policy, Cookie Policy, and Security Policy available on our website.
- Internet & Email Risks: Please be advised that using the internet or email to share confidential or sensitive information carries inherent risks. Despite our best efforts to protect user data through industry-standard security measures, we cannot guarantee complete confidentiality or absolute security, as we cannot control third-party actions or prevent all potential security breaches.
- Cautious Information Sharing: We advise you to exercise caution when submitting information to our platform and to avoid making specific confessions or admissions. It is best to describe your situation or requirements in general terms initially. Specific or highly sensitive information should only be shared after you have formally engaged our services and entered into confidentiality agreements with the assigned professional.
- Professional Confidentiality Obligations: Experts and professionals who work with Setindiabiz are bound by professional ethics rules and confidentiality obligations applicable to their respective professions. However, Setindiabiz cannot be held responsible for any release, misuse, or improper handling of your information by other users, independent professionals, or due to errors or unforeseen failures in our systems, except to the extent expressly imposed by law.
10. INTELLECTUAL PROPERTY
- Setindiabiz Content & IP Rights: All content on the Setindiabiz platform and website, including information, documents, logos, graphics, sounds, images, software, design, layout, and all other materials, is the intellectual property of Setindiabiz or our licensors. These materials are protected by copyright, trademark, patent, and other intellectual property laws.
- Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the platform and materials for lawful, internal purposes only, in accordance with these Terms of Use. This license does not permit you to copy, reproduce, republish, download, distribute, display, transmit, or otherwise exploit the content for commercial, non-profit, or public purposes without express prior written permission from Setindiabiz.
- Prohibited Uses: You shall not:
- Decompile, reverse-engineer, disassemble, rent, lease, loan, sell, sublicense, or create derivative works from our platform
- Use any network monitoring or discovery software to extract information
- Use robots, spiders, automated devices, or manual processes to monitor or copy content without permission
- Scrape, crawl, or extract information from our platform for competitive purposes
- Any unauthorised use of Setindiabiz's intellectual property is strictly prohibited and may result in legal action.
- Your Content: When you upload or submit content to Setindiabiz, you grant us the right to use that material as necessary to provide our services. However, the sensitive information you provide will not be intentionally disclosed to unauthorised third parties.
11. THIRD-PARTY TOOLS, LINKS & CONTENT
- Third-Party Services: Our platform may contain links to third-party websites, services, or tools. These third-party platforms are provided "as-is" and are not under our control. Setindiabiz is not responsible for the content, accuracy, reliability, or functionality of any third-party service.
- Disclaimer: Your use of third-party services is at your own risk and subject to their terms of service and privacy policies. We do not endorse any third-party content and do not reflect third-party opinions or information as our own beliefs.
- Third-Party Content: Third-party content appearing on or accessible via Setindiabiz may contain errors, misstatements, defamation, omissions, or other inaccurate information. Setindiabiz is not responsible for such content and does not warrant its accuracy or reliability.
12. WARRANTIES & DISCLAIMER
- "As Is" Service Delivery: Setindiabiz provides its services, platform, and all associated content on an "as is" and "as available" basis without any warranties of any kind.
- No Professional Standing: Setindiabiz is not a law firm, a CA firm, a CS firm, a CMA firm, or any other regulated professional practice. We do not provide regulated professional services directly.
- Disclaimer of Warranties: Setindiabiz explicitly disclaims all warranties, whether express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- That the service will meet your requirements or be uninterrupted, timely, secure, or error-free
- Regarding the accuracy, reliability, or completeness of information or results obtained
- That defects in our software or service will be corrected
- Regarding goods or services obtained through our platform or transactions entered into via our platform
- Information Disclaimer: Information and documents on our website are for general awareness only. We strive to keep our content current and accurate. Still, due to changes in laws and regulations, we cannot guarantee that all information is entirely up to date or applicable to all situations and jurisdictions. Laws, legal requirements, rules, and regulations may vary by location, and our general information may not apply to all situations.
- No Advocate-Client Relationship: Our platform is not intended to create an advocate-client, chartered accountant-client, or other professional client relationship between you and Setindiabiz or any of our employees. Your use of our services does not create any such relationship.
13. LIMITATION OF LIABILITY
- Aggregate Liability Cap: To the fullest extent permitted by law, Setindiabiz's aggregate liability to you for all claims arising from or related to these Terms or our services in any 12 months shall not exceed the total professional fees paid to Setindiabiz for the specific service engagement giving rise to the claim.
- Excluded Damages: Setindiabiz shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
- Loss of profits, use, data, goodwill, or other intangible assets
- Costs of substitute goods or services
- Damages from goods, services, or information obtained through our platform
- Unauthorised access or alteration of your data
- Interruption, suspension, or termination of service
- Any damages arising from system errors, delays, or failures
- This limitation applies even if Setindiabiz was advised of the possibility of such damages and whether such damage resulted from negligence, intentional action, or accident.
- User Risk Acknowledgement: You acknowledge and agree that your use of our platform and services is solely at your own risk. You further agree that Setindiabiz will not be held responsible for harm or damage arising from your use of our service or the actions of other users.
14. INDEMNITY
- User Indemnification: You agree to indemnify, defend, hold harmless, and protect Setindiabiz, our founders, officers, directors, shareholders, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or in connection with:
- Your breach of these Terms of Use or any law or regulation
- Your violation of the rights of any third party
- Your use of our platform or services
- Information or content you provide or upload to our platform
- Any unlawful or unauthorised use of your account
- Any breach of your representations, warranties, or covenants herein
- Setindiabiz reserves the right to assume exclusive defence and control of any matter subject to your indemnification obligation, at your expense.
- FORCE MAJEURE (Events Beyond Control): Setindiabiz shall not be liable for any failure or delay in performing its obligations under these Terms or in providing services if such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, wars, terrorism, government actions, pandemics, epidemic diseases, internet outages, or other circumstances beyond our reasonable foresight or control.
15. GOVERNING LAW & DISPUTE RESOLUTION
- Applicable Law: These Terms of Use and all matters relating to our services shall be governed by and construed in accordance with the laws of India, without regard to conflicts of law principles.
- Arbitration: Any dispute, claim, or controversy arising from or relating to these Terms, our services, or your use of our platform shall be resolved through binding arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall:
- It will be conducted exclusively in New Delhi only.
- Be resolved by a single arbitrator appointed by Setindiabiz.
- Be conducted in the English language.
- Be binding on all parties.
- Follow the rules of arbitration as prescribed under Indian law.
- Jurisdiction: Notwithstanding the arbitration clause, the courts in New Delhi only shall have exclusive jurisdiction over all matters arising from or relating to these Terms and our services. Both parties consent to the jurisdiction of these courts.
16. CHANGES TO TERMS & SERVICE
- Modifications to Terms: Setindiabiz reserves the right to modify, amend, or update these Terms of Use at any time. We will provide notice of material changes where required by law. Continued use of our platform or services after any changes to these Terms will constitute your acceptance of the revised terms and conditions. It is your responsibility to review these Terms periodically to stay informed of any updates.
- Service Modifications: Setindiabiz has the right to modify, suspend, or terminate our services, in whole or in part, with or without prior notice to you. By using our service, you acknowledge that Setindiabiz will not be held responsible for any modification or discontinuance of service. You understand that we may terminate the service without prior notice and that any data, files, or information associated with your account may be immediately deleted. You acknowledge that further access to such files or the service may be restricted.
17. COMMUNICATIONS AND DATA (Data Loss Disclaimer)
Setindiabiz assumes no responsibility for data loss resulting from accidental deletion, system or network outages, backup failures, file corruption, or other technical issues. While we implement reasonable security measures, we cannot guarantee the preservation of all data transmitted through or stored on our platform.
18. REGISTRATION & ACCOUNT SECURITY
- Registration Requirements: Certain features and services on Setindiabiz are available only to registered users. By registering, you agree to provide accurate, complete, and truthful information. You must update your registration information if any details change. Each registration is for one person unless otherwise stated.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials and for preventing unauthorised use of your account. Setindiabiz is not liable for any loss or damage resulting from your failure to protect your credentials. If you suspect unauthorised use, notify us immediately. We reserve the right to terminate or suspend any user's account for unauthorised use.
19. ERRORS, CORRECTIONS & SYSTEM ISSUES
- No Guarantee of Error-Free Service: Setindiabiz cannot guarantee that our service will be free of errors, viruses, malware, or other harmful components. We also cannot guarantee that all defects will be corrected. While we strive to maintain a reliable platform, occasional errors or system failures are unavoidable.
- Service Improvements: We reserve the right to make improvements, changes, or modifications to our features, functionality, or service at any time without prior notice. We will not be liable for any adverse effects resulting from such changes.
20. UNLAWFUL ACTIVITY & ENFORCEMENT
- Investigation & Reporting: Setindiabiz may investigate any complaints or reported violations of these Terms of Use. If we determine that unlawful activity has occurred, we may take appropriate action, including reporting the matter to law enforcement authorities, regulators, or other appropriate third parties. We may disclose user information as necessary in connection with such investigations, including user profiles, email addresses, usage history, IP addresses, and traffic information.
- Remedies for Violations: Setindiabiz reserves the right to seek all available remedies at law and in equity for violations of these Terms. This includes the right to suspend or terminate access to our platform from a particular internet address or user account.
21. LIMITATION ON USE
- Personal Use Only: Content on Setindiabiz is intended for your personal, lawful use only and cannot be used for commercial purposes without express permission.
- Prohibited Activities: You shall not:
- Decompile, reverse-engineer, disassemble, rent, lease, loan, sell, sublicense, or create derivative works from our platform
- Use network monitoring or discovery software to extract information
- Use robots, spiders, AI, automated devices, or manual processes to copy or monitor content without permission
- Copy, modify, reproduce, republish, distribute, display, or transmit any portion of Setindiabiz for commercial, non-profit, or public purposes.
- Any unauthorised use is strictly prohibited.
22. SEVERABILITY
If any provision of these Terms of Use or our Privacy Policy is found to be illegal, invalid, or unenforceable by a court or arbitrator, that provision shall be severed and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
23. ENTIRE AGREEMENT
These Terms of Use, together with our Privacy Policy, Cookie Policy, Security Policy, Cancellation Policy, and Refund Policy, constitute the entire agreement between you and Setindiabiz regarding your use of our services and platform. This agreement supersedes all other communications, negotiations, and prior agreements, whether written or oral. If you do not accept these Terms and Conditions, please do not use our platform or services.
24. DISCLAIMER OF REPRESENTATIONS & LIABILITIES
- User Accountability: We request that all users take responsibility for their actions on our platform. Any damage caused by a user's actions or content cannot be attributed to Setindiabiz, but only to the user who caused it. For example, if one user defames another through our platform, the harmed user should pursue recourse against the offending user, not against Setindiabiz.
- System Limitations: Although we strive to provide reliable, high-quality systems, we may occasionally experience errors, failures, or malfunctions. Such issues are unavoidable when operating a system of this scale. If we had to accept liability for every system error or malfunction, we would be unable to provide this service to users. Therefore, to continue offering and improving our service, Setindiabiz must disclaim all warranties and strictly limit its responsibility for issues arising from the use of its platform.
25. ADVERTISING & SPONSORSHIPS
Setindiabiz may display advertisements and sponsorships on its platform. Advertisers and sponsors are responsible for ensuring that all content they submit is accurate and complies with applicable laws. Setindiabiz will not be held liable for any legal issues, errors, inaccuracies, or violations arising from advertiser or sponsor-submitted materials.
26. LINKING TO SETINDIABIZ
Users may share links to Setindiabiz, provided you do not alter, conceal, or frame any part of our website through framing or other technical means. If Setindiabiz requests that you discontinue linking to our site, you must comply with such request immediately.
27. LICENSE OF YOUR CONTENT TO SETINDIABIZ
- Grant of License: When you upload or submit any content to Setindiabiz, you grant us the right to use, reproduce, modify, adapt, publish, translate, and distribute that material in any form, medium, or technology. This right is perpetual and non-exclusive, meaning we can use your content indefinitely, and you may also use it yourself.
- Confidentiality of Sensitive Information: We commit that any sensitive information you provide will not be intentionally disclosed to unauthorised third parties, except as required by law or regulation or as necessary to provide our services through engaged professionals.
28. SETINDIABIZ PROPRIETARY RIGHTS
- Intellectual Property Protection: These Terms of Use do not grant you any license or right—express or implied—to use any copyrighted, trademarked, or proprietary material contained on our platform or in our services. You acknowledge and agree that various intellectual property laws, including copyrights, trademarks, service marks, and patents, protect all content.
- Authorised Use Only: You are only authorised to use our content and materials as expressly permitted by Setindiabiz. Without express written authorisation, you may not:
- Copy, reproduce, or distribute any content
- Transmit or display content publicly
- Extract or publish information from our system electronically or in print
- Create derivative works based on our content
- Partial List: This is a partial list of Setindiabiz's proprietary rights. Other items on our platform are also our property. If you wish to reproduce or distribute any content, contact Setindiabiz for permission beforehand.
29. GRIEVANCE OFFICER
- Under the Information Technology Act, 2000 and the rules made thereunder, Setindiabiz maintains a Grievance Officer to address user concerns and complaints. The details of the Grievance Officer are as follows:
- Grievance Officer Name: Sudip Manna
- Corporate Address: A-34, Sector-2, Noida 201301
- Email: complaints@setindiabiz.com
- Timings: Monday to Saturday (9:30 AM to 6:30 PM IST)
30. CUSTOMER SUPPORT & FEEDBACK
- We are constantly striving to improve our services. If you have any questions, concerns, or suggestions, please contact us:
- Email: help@setindiabiz.com
- Support Portal: https://support.setindiabiz.com
- We welcome your feedback and appreciate your interest in and support of Setindiabiz. Please visit this page periodically to stay updated on changes to our Terms & Conditions and other policies.
31. ACCEPTANCE OF TERMS
- By accessing, browsing, or using Setindiabiz, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions contained herein. If you do not agree with any part of these Terms, please do not use our platform or services.
Author Bio

Editorial Team | in
Setindiabiz Editorial Team is a multidisciplinary collective of Chartered Accountants, Company Secretaries, and Advocates offering authoritative insights on India’s regulatory and business landscape. With decades of experience in compliance, taxation, and advisory, they empower entrepreneurs and enterprises to make informed decisions.