Cookie Policy of Setindiabiz.com (website) and Setindiabiz Private Limited (Company)

Setindiabiz Private Limited uses cookies and similar tracking technologies to enhance your experience on our website and provide our services effectively. This Cookie Policy explains what cookies are, how we use them, and how you can control your cookie preferences in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian laws.

1. WHAT ARE COOKIES?:

  • Cookies are small text files placed on your device when you visit our website. These files allow our website to recognise your device and remember information about your visit, such as your preferences, login status, and interaction patterns. Session cookies are temporary and deleted when you close your browser, while persistent cookies remain on your device for a predetermined period.
  • First-party cookies are set directly by our website, whereas third-party cookies are placed by external services we integrate with, such as analytics providers or payment processors.

2. WHY WE USE COOKIES

  • We use cookies to provide, secure, and improve our services while respecting your privacy preferences. Cookies enable essential website functions, such as maintaining your session while navigating between pages, remembering items in your shopping basket, and keeping you logged in securely.
  • They help us understand how visitors interact with our website, which pages are most popular, and where users encounter issues. This information is invaluable for improving our website design, content organisation, and service delivery. Cookies also remember your preferences, such as language selection and display settings, making subsequent visits more convenient.

3. TYPES OF COOKIES WE USE

  • Strictly Necessary Cookies are essential for the website's operation and cannot be disabled without significantly impacting its functionality. They enable core features such as security, network management, and accessibility. These include session identifiers, maintaining your logged-in state, security tokens that protect against cross-site request forgery attacks, and load balancing cookies that ensure optimal performance. These cookies do not require consent under the DPDP Act as they are necessary for providing the service you have requested.
  • Functional cookies enable our website to remember the choices you make and provide enhanced features. These cookies remember your username for faster login, language preferences, display settings, and previously entered form data. While not strictly necessary for basic operation, these cookies significantly improve your user experience by eliminating the need to re-enter information on each visit.
  • Analytics Cookies help us understand how visitors interact with our website. These cookies collect aggregated and anonymised information about pages visited, time spent on each page, error messages encountered, and technical information, such as browser type and device type. We primarily use Google Analytics, which is configured to respect privacy by anonymising IP addresses and limiting data retention periods. This data is crucial for optimising website performance and ensuring our content meets user needs.
  • Marketing Cookies may be used with your explicit consent to deliver relevant advertisements and measure the effectiveness of marketing campaigns. These cookies track browsing activity to understand your interests, limit the frequency of ads, and measure the effectiveness of campaigns through conversion tracking. Marketing cookies are only activated if you explicitly consent to their use through our cookie consent banner.

4. CONSENT & CONTROL

  • When you first visit our website, you will see a cookie consent banner allowing you to make informed choices about cookie usage. You can "Accept All" to enable all cookie categories, "Reject Non-Essential" to allow only strictly necessary cookies, or "Customise" to select specific cookie categories.
  • Your consent choices are stored for 12 months, after which we will ask you to review your preferences again. We do not use any cookies beyond those strictly necessary until you have made your consent choice, ensuring your consent is always explicit and freely given as required under the DPDP Act.

5. THIRD-PARTY COOKIES

  • Some features on our website involve third-party services that may set their own cookies. These include analytics providers like Google Analytics, payment processors for secure transactions, customer support tools for managing inquiries, and content delivery networks for faster page loading.
  • While we carefully select third-party services and require them to comply with applicable data protection laws, we do not directly control their cookie practices. Each third-party service has its own privacy policy that we encourage you to review.

6. INFORMATION COLLECTED

  • The information collected through cookies varies by type and purpose. Technical information typically includes browser type and version, operating system, device identifiers, IP address (often anonymised), and referring website URLs. Behavioural information encompasses pages visited, links clicked, time spent on pages, and search queries within our site.
  • Preference settings include language selection and display preferences. If personal data is collected through cookies, it is handled in accordance with our Privacy Policy and the requirements of the Data Protection and Privacy Act.

7. RETENTION PERIODS

  • Different cookies have varying retention periods, depending on their purpose. Session cookies expire immediately when you close your browser. Authentication cookies typically last for 30 days or until the user logs out of the system. Preference cookies generally persist for 1 year to remember your settings.
  • Analytics cookies have varied retention periods, with Google Analytics cookies lasting from 1 minute to 2 years, depending on their function—marketing cookies, when consented to, typically last between 3 and 6 months. You can delete cookies at any time through your browser settings.

8. MANAGING YOUR PREFERENCES

  • Your browser provides cookie controls that allow you to block cookies, delete existing cookies, or receive notifications when new cookies are set.
  • For third-party cookies, many providers offer their own opt-out mechanisms, such as Google Analytics' browser add-on, which allows users to opt out of tracking.

9. COOKIES AND PERSONAL DATA

  • Most cookies we use do not contain personal data; instead, they use anonymous identifiers to recognise your device. However, some cookies may be associated with personal data when you are logged into your account.
  • When cookies involve the processing of personal data, we handle this in accordance with our Privacy Policy and implement appropriate security measures, including encryption, secure transmission protocols, and the regular deletion of unnecessary data. Personal data collected through cookies is subject to the same rights and protections described in our Privacy Policy as mandated under the DPDP Act.

10. MOBILE DEVICES

  • When accessing our website through mobile devices, we use similar technologies adapted for mobile environments. Mobile browsers generally support cookies with comparable control options available through browser settings.
  • Mobile-specific considerations include how cookie notices are displayed on smaller screens and the potential for limited browser cookie controls compared to desktop versions. We ensure our mobile cookie experience complies with the same privacy standards as our desktop site.

11. CHANGES TO THIS POLICY

  • We may update this Cookie Policy periodically to reflect changes in our cookie usage, new technologies, or regulatory requirements. When we make material changes, we will notify you through a prominent notice on our website and update the "Last Updated" date. Material changes may require fresh consent for specific cookie categories. If you continue using our website after being notified of changes, any cookies not requiring explicit consent will be governed by the updated policy.

12. ACCESSIBILITY

  • We are committed to making our cookie controls accessible to all users, including those with disabilities. Our cookie consent banner and settings panel are designed to be compatible with screen readers and keyboard navigation. If you encounter accessibility issues with our cookie controls, please contact us so we can provide alternative methods for managing your preferences.

13. CONTACT US

  • If you have questions about our use of cookies, need assistance managing your cookie preferences, or want to report an issue with cookie functionality, please contact us at help@setindiabiz.com. You can also write to us at Setindiabiz Private Limited, A-34, Sector-2, Noida 201301. We aim to respond to all inquiries regarding cookies within 48 hours.

Author Bio

setindiabiz

Editorial Team | in

Setindiabiz Editorial Team is a multidisciplinary collective of Chartered Accountants, Company Secretaries, and Advocates offering authoritative insights on India’s regulatory and business landscape. With decades of experience in compliance, taxation, and advisory, they empower entrepreneurs and enterprises to make informed decisions.